The Recommend.my Renovation Guarantee

 

guarantee-1

When you hire a home improvement professional through INTERIORS by Recommend.my, you are getting peace of mind that the renovation will be carried out according to high standards of quality and efficiency. Our guarantee includes:

  • Insurance against public liability up to RM100,000 for the duration of work
  • Insurance against fire and structural damage (vibration, removal or weakening of support) up to a maximum of RM50,000 for the duration of work.  This insurance covers damages (total or partial collapse) on the principal existing property, or property belonging to or held in care, custody or control of the insured property arising out of the construction or changes under the scope of work.  The insurance does not cover superficial damage which neither impairs the stability of the insured property nor endangers its users
  • Insurance against theft up to a maximum of RM5,000 for the duration of work, if it has been proven or alleged that is has been stolen by the assigned contractors during the time of carrying out the contractor work at the premises provided, with a police report

All claims / complaints need to be lodged with interiors@recomn.com within 2 working days after cessation of works, and we will respond within 2 working days after receiving the claims / complaints.

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Terms and conditions:

  1. Guarantee not be applicable for products that have been abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products
  2. Any warranty for built-ins and curtains will not be applicable in the event of typical wear and tear, or cuts, scratches, and damage caused by impacts or accidents
  3. Not applicable if products have been placed in extreme conditions or if the products have been used for non-domestic purposes (unless otherwise stated)
  4. Not applicable due to consequential or incidental damages
  5. Not applicable in the event that repair work has been done without authorisation from Recommend.my and/or the interior designer